(FAQs)

Frequently Asked Questions (FAQs)

1. What products do you sell?

Gazeak.shop is a multi-product online store offering a wide range of quality items for everyday needs. Product availability may vary.

2. Do you deliver all over Pakistan?

Yes, we deliver to most cities and areas across Pakistan. Delivery time may vary depending on your location and courier service.

3. How long does delivery take?

• Major cities: 3–5 working days

• Other areas: 5–7 working days

Delays may occur due to weather, holidays, or courier issues.

4. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across Pakistan.

5. How can I place an order?

Simply select your product, add it to cart, proceed to checkout, and complete your order by providing accurate delivery details.

6. How can I track my order?

Once your order is shipped, tracking details may be shared via SMS or WhatsApp, depending on the courier service.

7. What should I do if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with clear pictures or a video of the issue. Our team will assist you according to our Return & Refund Policy.

8. Can I cancel my order?

Orders can only be canceled before shipment. Once shipped, cancellation is not possible.

9. Are there any return or exchange options?

Yes, returns or exchanges are accepted for damaged, defective, or incorrect items, subject to our Return & Refund Policy.

10. Why was my order delayed?

Delays can happen due to courier service issues, incomplete address details, weather conditions, or high order volume.

11. Is my personal information safe?

Yes, we respect your privacy and ensure that your personal information is kept secure and used only to process your orders.

12. How can I contact Gazeak.shop?

You can reach us using the details below:

Email: shfurquan@gmail.com
Phone: 0336-3154129